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I became a lifetime member back in 2011 and have been away for awhile. Now I am back but my account has no record of being a lifetime member. Do I need to setup a support ticket for this?

 

Thanks

 

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How long does it typically take to get a response on a support ticket? I went ahead and placed one... anyone else have this problem? I can't log into the FTP or service even though I have a title of "Lifetime Member" in the forums.

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