zylon Posted April 6, 2015 Share Posted April 6, 2015 I became a lifetime member back in 2011 and have been away for awhile. Now I am back but my account has no record of being a lifetime member. Do I need to setup a support ticket for this? Thanks Link to comment Share on other sites More sharing options...
zylon Posted April 7, 2015 Author Share Posted April 7, 2015 How long does it typically take to get a response on a support ticket? I went ahead and placed one... anyone else have this problem? I can't log into the FTP or service even though I have a title of "Lifetime Member" in the forums. Link to comment Share on other sites More sharing options...
Circo Posted April 7, 2015 Share Posted April 7, 2015 I usually look once per day did you click the ftp login link off to the right? Or review the FAQ? Link to comment Share on other sites More sharing options...
zylon Posted April 7, 2015 Author Share Posted April 7, 2015 Thanks, not sure what the issue was but it is now working. Thank you for the quick response. Link to comment Share on other sites More sharing options...
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