rrussell50 Posted December 16, 2017 Share Posted December 16, 2017 I just started using this software and it has been great so far, I am having one issue and that is with all Video Snaps I am trying to download through it. I'm unsure if its user error at this point as I've searched and read through the forums and I have not seen this issue/solution posted. Windows 7 64-bit Emumovies sync v 2.52 lifetime member System - (Various) (N64, SNES, Genesis, NES) Available media - ALL Artwork the software runs and does its job and downloads everything else perfectly, however when I go into the snap folder it only has a PNG of the actual game and not a Mp4 or whatever video format is used. How do I correct this? Thanks Link to comment Share on other sites More sharing options...
Circo Posted July 20, 2018 Share Posted July 20, 2018 I missed this, All Artwork is just artwork, because we have vids in different quality levels you grab those in sync seperately 1 Link to comment Share on other sites More sharing options...
rrussell50 Posted July 20, 2018 Author Share Posted July 20, 2018 All good, I don't remember how I found the answer I think I opened a service ticket or something but I know I did search prior to posting but thanks for the follow up Link to comment Share on other sites More sharing options...
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