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(Updated Back Online) Sync and FTP Authentication Offline


Circo
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Edit 2: Been up and running for over an hour now, monitoring the issue

Edit: Still having an issue, will report back soon.

Our sync server was offline from 9a - 1pm PST today due to the authentication system needing a small update.  We apologize for any inconvenience this has caused.  

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Confirmed, something strange is going on. Stay tuned.

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Looks like we have a bit of a hack going on, I see the site is directing to ads now.  It's going to take awhile to track this down.  Stupid internet.  I am not currently responding to support tickets on this I know.  I spending my time trying to sort out the issue.  My apologies.

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Ok verified up and running for an hour, issues seem to be cleared up.  Lets hope it stays that way.  I have some site features disabled that I will work at bringing back online later today but all services FTP, Sync API are currently running normally.  Please reply if your still having an issue.

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I still can't login thru Launchbox or FTP.

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This is actually helping me narrow down the culprit.  Its back up.  If it goes down again please report.  Gonna get to the bottom of this.

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Can confirm that it is back online.  I am now parsing a PS1 import.  Thanks!

 

P.S.  I am heading to bed for the night so fingers crossed it completes :-)

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  • 2 weeks later...

Are we down again?  Can't access the FTP or through LB.

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seems that it was. it's back on, needed to change a setting

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