imsapol November 25, 2014 Share November 25, 2014 Hi everyone, I'm having problems with the DSU, when I try to login it pops an error saying Login Failure.I'm able to login in the website as you can see and having no problem with the FTP neither.I have already tried changing my password but still not working.Thank's Link to comment Share on other sites More sharing options...
Riffman81 November 26, 2014 Share November 26, 2014 Not sure what the problem could be. Please submit a support ticket and Circo will get back to you ASAP. Link to comment Share on other sites More sharing options...
imsapol November 26, 2014 Author Share November 26, 2014 Thank's for the info Riffman81, I have already sent a support ticket.Once I get the solution from Circo I'll post it here, maybe it will help people with the same issue. Link to comment Share on other sites More sharing options...
Circo November 27, 2014 Share November 27, 2014 I answered the ticket. It's worth mentioning that for security purposes Windows XP isn't supported by the DSU utility anymore. Link to comment Share on other sites More sharing options...
imsapol December 16, 2014 Author Share December 16, 2014 Well, you should update the DSU description, cause it clearly says it's compatible with windows XP. I paid a year subscription for nothing. Link to comment Share on other sites More sharing options...
Circo December 18, 2014 Share December 18, 2014 Do you have XP SP3? BTW you still have FTP access which includes everything the DSU does and there is always an option to use another computer that has a current OS on it. Link to comment Share on other sites More sharing options...
imsapol December 22, 2014 Author Share December 22, 2014 Well, currently using another pc with w7 and sharing the videos in my home server, all working fine.Thank's for all the support Circo. Link to comment Share on other sites More sharing options...
omenatalo January 3, 2015 Share January 3, 2015 I'm having problems with the DSU, when I try to login it pops an error saying Login Failure.I'm able to login in the website as you can see I'm having the same problem. Windows 8.1 64-bit. I tried reinstalling DSU without results. I can log in to the website with the same username and password. Anything else I can try to get DSU working again? Link to comment Share on other sites More sharing options...
ALIE January 3, 2015 Share January 3, 2015 same problem here. i just bought a membership yesterday, tested it and everything worked.it Comforting that i'm not the only one. hopefully it will be up and running soon, videos are the last piece in my first 5 emulators in hyperspin . i'm on windows 10. but like i said it worked yesterday. so its not windows Link to comment Share on other sites More sharing options...
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