RPO R6V Posted November 17, 2013 Share Posted November 17, 2013 I'm pretty sure I'm a paid-up supporting member. When I open the download service utility (using the newest version) it logs me in just fine but I don't see any videos in the "available media" dropdown for MAME (or for any other system for that matter). It's always worked fine for me in the past. Am I missing something? Link to comment Share on other sites More sharing options...
RPO R6V Posted November 17, 2013 Author Share Posted November 17, 2013 Just submitted a support ticket. Link to comment Share on other sites More sharing options...
RPO R6V Posted November 17, 2013 Author Share Posted November 17, 2013 Also... I figured I might download some other artwork just to look at it. I told the utility to download adverts and cabinets. It only dowloaded about five of each which probably isn't one percent of the total number of MAME roms I have in the corresponding directory. Link to comment Share on other sites More sharing options...
RPO R6V Posted November 19, 2013 Author Share Posted November 19, 2013 Anyone? Link to comment Share on other sites More sharing options...
Riffman81 Posted November 19, 2013 Share Posted November 19, 2013 Anyone? Have you made any changes to your PC recently in terms of a restore or things like that? Are you not getting a dropdown menu? Have you tried the program in safe-mode? What OS are you running? Just trying to help you figure out the problem Link to comment Share on other sites More sharing options...
RPO R6V Posted November 19, 2013 Author Share Posted November 19, 2013 Thanks for the reply! I haven't made any changes to my PC. I do get the drop-down menu and it will let me select all the other genres of artwork other than videos. I'm running Windows XP. Link to comment Share on other sites More sharing options...
Riffman81 Posted November 19, 2013 Share Posted November 19, 2013 Can you try and download and reinstall the DSU? Link to comment Share on other sites More sharing options...
Riffman81 Posted November 19, 2013 Share Posted November 19, 2013 May want to clean up your registry as well. What OS are you running? Link to comment Share on other sites More sharing options...
RPO R6V Posted November 19, 2013 Author Share Posted November 19, 2013 I'm running Windows XP. Just cleaned registry, uninstalled DSU then reinstalled it. Still having the same problem. Link to comment Share on other sites More sharing options...
Riffman81 Posted November 19, 2013 Share Posted November 19, 2013 I'm trying to replicate the problem on my end, but having no luck. Is there anyway you can post a screenshot of whats not showing up in the dropdown menu? Is the ROM path field correctly showing the paths to your roms?? Link to comment Share on other sites More sharing options...
RPO R6V Posted November 19, 2013 Author Share Posted November 19, 2013 The rom path is correct. I'm not smart enough to know how to generate a screen shot, but picture in your mind the newest version of the download utility. On the download tab, pick MAME from the list of systems. Then go to the dropdown marked "Available Media" and its default choice is "All Artwork" - click that dropdown and it will drop down, all the choices are there - except any kind of video. I test my login information on the Login Information tab and it gives me the "Success" prompt. Thanks for working with me; I don't want to throw in the towel just yet. Link to comment Share on other sites More sharing options...
Riffman81 Posted November 20, 2013 Share Posted November 20, 2013 To take a screenshot, simply hit the "Print Screen" key and open paint. Then paste the image in paint and save. Have you tried contacting Circo about this? Link to comment Share on other sites More sharing options...
RPO R6V Posted November 21, 2013 Author Share Posted November 21, 2013 Looks like they "upgraded" my status to "Supporting Member" and it works fine now. Thanks for the replies!l Link to comment Share on other sites More sharing options...
Riffman81 Posted November 21, 2013 Share Posted November 21, 2013 Looks like they "upgraded" my status to "Supporting Member" and it works fine now. Thanks for the replies!l Glad you got it sorted out. I figured it was something like that, but every time I glanced at your name here on the forums, it said "supporting Member" so I guess it just took a little time for the DSU to detect the change. Link to comment Share on other sites More sharing options...
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