jlfreund Posted April 27 Share Posted April 27 Hi, I'm trying to download gameplay movies to display in LaunchBox/BigBox, but can't find any way to do it. I'm on a brand new Win11 Pro computer, running the latest paid version of LaunchBox 13.21, and latest paid version of EmuMovies Sync (2.7). In LaunchBox, there is a feature: "Download Metadata and Media Wizard", but even when configured properly with EmuMovies credentials, it only offers to download image types, and there are no video options. I posted a separate complaint for this on the Launchbox forum here. With EmuMovies Sync, I can select a system, but the "Available Media" dropdown only offers image artwork types -- there are no video download options. When I tried to download "All Artwork", it only downloads images. On an older computer, running an older version of LaunchBox and EmuMovies Sync, I see that Video Snaps had successfully been downloaded into the Launchbox/Videos folder for all of my games and systems. However on the new installations of both software, I don't see any UI to scrape video snaps for my library. Link to comment Share on other sites More sharing options...
Circo Posted April 28 Share Posted April 28 It looks like your account expired in February. If you need help renewing just submit a support ticket and we can get you sorted. Link to comment Share on other sites More sharing options...
jlfreund Posted April 28 Author Share Posted April 28 Thanks! I didn't notice it was expired when I checked my account status. After renewing, I'm able to see Video download options in EmuMovies Sync. However, I still don't get the option in LaunchBox (even after restarting the app), but I guess that's a Launchbox issue. Link to comment Share on other sites More sharing options...
Circo Posted April 28 Share Posted April 28 2 hours ago, jlfreund said: Thanks! I didn't notice it was expired when I checked my account status. After renewing, I'm able to see Video download options in EmuMovies Sync. However, I still don't get the option in LaunchBox (even after restarting the app), but I guess that's a Launchbox issue. Re authenticate inside launchbox and it will update Link to comment Share on other sites More sharing options...
jlfreund Posted April 28 Author Share Posted April 28 Thanks -- I tried that (Tools -> Options -> Integrations -> EmuMovies -> "Test") but still get the same problem. From both of my computers, even after killing and restarting and clicking the Test button, I only get image types in the download wizard. Link to comment Share on other sites More sharing options...
Circo Posted April 28 Share Posted April 28 Try doing a quick password reset here, that should force launchbox to fully reauthenticate. Must be a bug or something. Link to comment Share on other sites More sharing options...
jlfreund Posted April 28 Author Share Posted April 28 Sorry, I think this was fixed when I renewed my EmuMovies subscription. In my last post, I mistakenly just looked at the LaunchBox image import screen, not realizing that the EmuMovies importing (which includes video) was on the next (almost identical) page of the media download wizard. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now