smcgarr Posted February 20, 2011 Share Posted February 20, 2011 Hi,I am a paid member and I use the ftp server. I got a message today from circo that my login name and password had changed. I am using the new details but am unable to login to the ftp server. Getting a authentication error. I use filezilla and it was working fine last night when i was logged in with the old details.Please help Link to comment Share on other sites More sharing options...
SnowMtnMonkey Posted February 20, 2011 Share Posted February 20, 2011 Yeah, that's happened to me also. I'm sure they will have it straightened out soon. Link to comment Share on other sites More sharing options...
prlw86 Posted February 20, 2011 Share Posted February 20, 2011 Me 2. I just became a monthly member for the first time but can't login Link to comment Share on other sites More sharing options...
Circo Posted February 20, 2011 Share Posted February 20, 2011 I reset the passwords every month or so and send them out but last night I somehow made a mistake and broke it. I just fixed the issue and sent out new PM's all supporting members can now click the Subscription Details link on the top menu bar and the correct information is there. I apologize for any inconvenience. Link to comment Share on other sites More sharing options...
smcgarr Posted February 21, 2011 Author Share Posted February 21, 2011 I reset the passwords every month or so and send them out but last night I somehow made a mistake and broke it. I just fixed the issue and sent out new PM's all supporting members can now click the Subscription Details link on the top menu bar and the correct information is there. I apologize for any inconvenience.Thanks Circo,It's all working fine now. Link to comment Share on other sites More sharing options...
jethrocreek Posted February 21, 2011 Share Posted February 21, 2011 I just paid for a yearly subscription but I am unable to login to the ftp my password keeps getting rejected. does it ake time to update password files? Link to comment Share on other sites More sharing options...
Circo Posted February 21, 2011 Share Posted February 21, 2011 I just paid for a yearly subscription but I am unable to login to the ftp my password keeps getting rejected. does it ake time to update password files?It's not your site login, click the Subscription Details Link at the top of the page Link to comment Share on other sites More sharing options...
duskdweller Posted February 21, 2011 Share Posted February 21, 2011 I cant log in.... and can't seem to find the Subscription Details link....? My yearly Subscription says Expired in Purchases / Client area. Although I have payed the 25 renewel month or two ago.... Sorry if I am blind but just cant find it. thank you. Link to comment Share on other sites More sharing options...
Circo Posted February 21, 2011 Share Posted February 21, 2011 I cant log in.... and can't seem to find the Subscription Details link....? My yearly Subscription says Expired in Purchases / Client area. Although I have payed the 25 renewel month or two ago.... Sorry if I am blind but just cant find it. thank you.It won't be there if you show expired, please create a support ticket Link to comment Share on other sites More sharing options...
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