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Hi been making a basic as all hell front end. if any one wants to test and give feed back its at https://shamulator.co.uk

Sorry, I think this was fixed when I renewed my EmuMovies subscription. In my last post, I mistakenly just looked at the LaunchBox image import screen, not realizing that the EmuMovies importing (which includes video) was on the next (almost identical) page of the media download wizard.

Try doing a quick password reset here, that should force launchbox to fully reauthenticate. Must be a bug or something.

Thanks -- I tried that (Tools -> Options -> Integrations -> EmuMovies -> "Test") but still get the same problem. From both of my computers, even after killing and restarting and clicking the Test button, I only get image types in the download wizard.

Re authenticate inside launchbox and it will update

Thanks! I didn't notice it was expired when I checked my account status. After renewing, I'm able to see Video download options in EmuMovies Sync. However, I still don't get the option in LaunchBox (even after restarting the app), but I guess that's a Launchbox issue.

It looks like your account expired in February. If you need help renewing just submit a support ticket and we can get you sorted.

Hi, I'm trying to download gameplay movies to display in LaunchBox/BigBox, but can't find any way to do it. I'm on a brand new Win11 Pro computer, running the latest paid version of LaunchBox 13.21, and latest paid version of EmuMovies Sync (2.7). In LaunchBox, there is a feature: "Download Metadata and Media Wizard", but even when configured properly with EmuMovies credentials, it only offers to download image types, and there are no video options. I posted a separate complaint for this on the Launchbox forum here. With EmuMovies Sync, I can select a system, but the "Available Media" dropdown only offers image artwork types -- there are no video download options. When I tried to download "All Artwork", it only downloads images. On an older computer, running an older version of LaunchBox and EmuMovies Sync, I see that Video Snaps had successfully been downloaded into the Launchbox/Videos folder for all of my games and systems. However on the new installations of both software, I don't see any UI to scrape video snaps for my library.

With some help from Gemini, I was able to workaround the problem This method seems to have kicked off a different installer process that downloaded and applied the changes, so now I have .NET 3.5 downloaded and enabled.

Although I don't think this is an EmuSync problem, I'm wondering if other users are experiencing problems trying to download and install the prerequisite .NET framework? I'm running from a brand new installation of Windows 11 Pro on a brand new PC, with all drivers and Windows components fully upgraded. When running the SetupEmuMoviesSync270.exe installer, it correctly detects the prerequisite .NET 2.0 SP1 is not installed and tries to install it. That part of the installer basically halts or freezes half way through. When I try to manually install that same framework directly from Microsoft (link), that one produces an error message: "Windows couldn't find required files to complete the requested changes...." Error code: 0x800F081F (which is essentially a "File not found" error). I'm just relying on a Microsoft installer to download and install, so a "File Not Found" doesn't make sense to me. The Microsoft installer for Net2.0SP1 actually tries to install .NET Framework 3.5 (includes .NET 2.0 and 3.0). I'm wondering if anyone knows of a reliable way to install the required framework? I should have much newer frameworks installed (on behalf of Launchbox), so I'm wondering if EmuSync can get by with those (and somehow bypass the older version of .NET framework installation)?