We are working directly with LaunchBox to add a new dedicated server for EmuMovies LaunchBox access. We're also building a brand new API that will not have these problems. All of our resources (for both companies) have been reassigned to fix this problem. We expect/hope to have a new server ready and a new API up and running to fix these issues along with the LaunchBox 12.10 release, which they're hoping to have out early next week.
4/22 Update: Initial testing was completed successfully today and the LaunchBox team is polishing up the next release for beta testing.