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Circo

(Resolved) F.T.P. and Download Service Issues

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Update #1 - 06/08/2015 2:00AM PST
The Download Service and API is back online.

Update #2 - 06/08/2015 12:00PM PST
The F.T.P. is back online.

I thought we had everything fixed but we are still having an issue with account verification for the F.T.P. and Download service. Once we get that fixed I will post an update. Hopefully within the next 24 hours.



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Thanks for the Update

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me too just signed up 3 dasy ago and yet to enjoy the service.

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I am able to login now hopefully everyone gets cleared up now.

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All good for me now.

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all good now too thx

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Just wanted to check the status of this. Still being listed as a basic member.

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I am also listed as a basic member. I purchased a lifetime subscription on June 3rd, was able to connect to FTP and via HyperSync for a few days, then after the site/ftp went down and back up again, I am unable to connect to FTP, etc and am listed as a basic member again. 

 

I have the confirmation email from emumovies with the invoice number, and the money has been taken from my bank account. I opened a support ticket almost 48 hours ago and have not had any response yet.....

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+1 as above

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I can not get on the FTP Server !!!!!! 

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I am a lifetime member and am unable to login to the FTP site.  It has been a long time since I have logged in, however I had no issue logging in to the forum and verifying my membership is good.

 

Here is the message I get when logging in:

 

Command: PASS *******
Response: 530 User cannot log in.
Error: Critical error: Could not connect to server
 
 
Any thoughts on how I can regain access?
 
Thanks!

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I Cant logon to the ftp as well

Support Ticket 2550

I am an IT mgr, so i get it when there is an outage, everyone gets upset.

but, you posted

Update #2 - 06/08/2015 12:00PM PST
The F.T.P. is back online.

and we are being denied with critical error.

If it is an ftp setting or particular ftp client, let us know which one is preferred.

I am using FileZilla, and i even tried Cyberduck and Transmission

I am a Mac user, but, I have successfully downloaded from Emumovies ftp in the past

 

Please let us know the fix!

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All tickets responded to

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